SERVICE OVERVIEW
At Keith Gotts, we’ve spent decades keeping Land Rovers and Range Rovers at their best.
From routine servicing to full restorations, our technicians work with the latest JLR diagnostic tools, over 450 specialist tools, and an in-house parts department holding 150,000+ parts in stock.
Whether your vehicle is still under manufacturer warranty or a well-loved classic, we tailor our service to your needs. We will handle it all with the care and attention your Land Rover, Range Rover or Grenadier deserves.
SERVICE FAQ' S
Do you service all Land Rover and Range Rover models?
Yes, we service the full Land Rover and Range Rover range, from Series all the way to the latest Defender and Range Rover models. Our technicians are Land Rover specialists with decades of combined experience.
Do you use genuine parts during servicing?
Always where possible. We use genuine Land Rover parts or trusted OEM & aftermarket equivalents from brands like Britpart and Terrafirma, to ensure your vehicle stays reliable and performs as intended.
Do we service the new INEOS Grenadier?
Yes, we are an official service partner for the INEOS Grenadier. We’ve invested in the latest diagnostic equipment, training and we only use INEOS approved lubricants & parts.
Do you stamp my service book or update my digital record?
Yes, we’ll stamp your service book or update your online service record so your vehicle’s history stays complete and recognised by manufacturers or future buyers.
How do I book a service?
You can send a service booking request, email us, call us or visit in person. We’ll confirm the right type of service for your model, mileage, and usage, then schedule a time that suits you.
Can I wait while my car is serviced?
Yes, we have a comfortable waiting area with refreshments, free WIFI, TV, books and more. You can drop your vehicle off and we’ll contact you when it’s ready. If you require a courtesy car, we can organise that for you too. We’ll keep you updated throughout the process.
Do you offer courtesy cars or lifts?
Yes, we offer courtesy cars and can help arrange local lifts within the Alton area. Please mention this when booking so we can reserve one for you.
What if my vehicle needs additional work?
We’ll never carry out extra work without your approval. If our technicians find something that needs attention, we’ll call or email you first with clear pricing and options.
Do you offer any discounts?
Yes, we offer 10% off pre-booked MOTs and scheduled services for Blue Light card holders.
Do you offer payment plans?
Yes, we offer Payment Assist to help spread the cost of your servicing or repairs. You can choose 3, 4, or 6 monthly instalments, with no interest and no hidden fees. The first payment is made at the time of service, followed by equal monthly payments. This makes it easier to keep your vehicle in top condition without the upfront strain.
Do you provide installation advice or fitting support for parts?
Yes, this is our bread and butter. Our parts team can advise on correct installation, torque settings, and common fitting challenges. We can also book your vehicle into our workshop if you prefer professional fitting from expert technicians.
How often should my Land Rover be serviced?
Most Land Rovers require servicing every 12 months or 12,000 miles, whichever comes first. We’ll always advise based on your model, mileage, and driving style.
Do you work on older or classic Land Rovers?
Yes, our technicians have extensive experience with classic Series models, Defenders, and Discoverys.
How do I know what service my Land Rover needs?
If you’re unsure, just contact us with your registration or VIN number. We’ll look up your vehicle’s service history and recommend what’s due next, based on Land Rover’s official schedule.
